Field Notes
The dealership IT knowledge base.
Real problems we see at heavy-duty truck dealerships, with checklists you can run before you call anyone. 18 articles and growing. Bookmark, share with your shop manager, print for the parts counter.
All 18
DMS Support 3
Cybersecurity 3
Print Fleet 2
Networking 2
Service Operations 1
OEM Tooling 1
Cost Optimization 1
Backup & DR 1
Voice 1
Physical Security 1
Endpoint 1
Operations 1
3 results in Cybersecurity
Cybersecurity
FTC Safeguards Rule for Truck Dealers: A 30-Day Readiness Plan
You are a financial institution under the FTC. Here is what you need in place, and a phased plan to get there.
CybersecurityThe MFA Rollout Playbook for Service Writers and Parts Counter Staff
You can not roll out MFA at a dealership the way a law firm does. Here is how we get adoption to 100 percent without losing the morning rush.
CybersecurityThe Dealership Cyber Insurance Questionnaire, Decoded
Forty pages of questions, half written for a tech company. Here is what each section actually means for a heavy-duty truck dealer, and how to answer truthfully.