/* BP Tech Support - Site styles
   Bright, vibrant, technical. Built for truck dealership audiences. */
:root{
  --bp-orange:#ff6a13;
  --bp-orange-dk:#d8530a;
  --bp-blue:#0b5fff;
  --bp-blue-dk:#0742bd;
  --bp-yellow:#ffd400;
  --bp-ink:#0f172a;
  --bp-slate:#334155;
  --bp-mute:#64748b;
  --bp-bg:#f6f8fb;
  --bp-card:#ffffff;
  --bp-line:#e5eaf2;
  --bp-success:#16a34a;
  --bp-warn:#f59e0b;
  --bp-danger:#dc2626;
  --shadow-sm:0 1px 2px rgba(15,23,42,.06),0 1px 3px rgba(15,23,42,.08);
  --shadow-md:0 4px 6px -1px rgba(15,23,42,.1),0 10px 30px -10px rgba(11,95,255,.25);
  --shadow-lg:0 25px 50px -12px rgba(15,23,42,.25);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
  font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Inter,Roboto,'Helvetica Neue',Arial,sans-serif;
  color:var(--bp-ink); background:var(--bp-bg); line-height:1.55;
  -webkit-font-smoothing:antialiased;
}
a{color:var(--bp-blue); text-decoration:none}
a:hover{text-decoration:underline}
.wrap{max-width:1200px; margin:0 auto; padding:0 24px}
h1,h2,h3,h4{font-weight:800; letter-spacing:-.02em; line-height:1.15; color:var(--bp-ink)}
h1{font-size:clamp(2rem,5vw,3.5rem); margin:0 0 16px}
h2{font-size:clamp(1.6rem,3.5vw,2.4rem); margin:0 0 12px}
h3{font-size:1.25rem; margin:0 0 8px}
p{margin:0 0 14px}
.muted{color:var(--bp-mute)}

/* Header */
.site-header{
  position:sticky; top:0; z-index:50; background:rgba(255,255,255,.92);
  backdrop-filter:saturate(180%) blur(10px);
  border-bottom:1px solid var(--bp-line);
}
.site-header .wrap{display:flex; align-items:center; justify-content:space-between; padding-top:14px; padding-bottom:14px; gap:18px; flex-wrap:wrap}
.brand{display:inline-flex; align-items:center; gap:10px; font-weight:800; color:var(--bp-ink)}
.brand:hover{text-decoration:none}
.brand-logo{display:block; width:44px; height:44px; border-radius:10px; box-shadow:var(--shadow-sm)}
.brand-name{font-size:1.05rem}
.primary-nav{display:flex; gap:4px; align-items:center; flex-wrap:wrap}
.primary-nav a{
  padding:8px 12px; border-radius:8px; color:var(--bp-slate); font-weight:600; font-size:.92rem;
}
.primary-nav a:hover{background:#eef2f9; text-decoration:none; color:var(--bp-ink)}
.primary-nav a.active{color:var(--bp-blue); background:#e7efff}
.btn{display:inline-block; padding:10px 18px; border-radius:10px; font-weight:700; cursor:pointer; border:0; font-size:.95rem; transition:transform .12s ease, box-shadow .2s ease}
.btn-primary{background:linear-gradient(135deg,var(--bp-orange),#ff8a3d); color:#fff; box-shadow:var(--shadow-md)}
.btn-primary:hover{transform:translateY(-1px); text-decoration:none; color:#fff}
.btn-blue{background:linear-gradient(135deg,var(--bp-blue),#3b82f6); color:#fff; box-shadow:var(--shadow-md)}
.btn-blue:hover{transform:translateY(-1px); text-decoration:none; color:#fff}
.btn-ghost{background:transparent; color:var(--bp-blue); border:2px solid var(--bp-blue); padding:8px 16px}
.btn-ghost:hover{background:var(--bp-blue); color:#fff; text-decoration:none}
.btn-portal{background:var(--bp-ink); color:#fff !important}
.btn-portal:hover{background:#1e293b; color:#fff !important; text-decoration:none}

/* Hero */
.hero{position:relative; padding:80px 0 60px; overflow:hidden}
.hero::before{
  content:""; position:absolute; inset:-200px -100px auto auto; width:700px; height:700px; border-radius:50%;
  background:radial-gradient(circle,#ffd400 0%, rgba(255,212,0,0) 65%); opacity:.55; z-index:0;
}
.hero::after{
  content:""; position:absolute; left:-180px; top:120px; width:520px; height:520px; border-radius:50%;
  background:radial-gradient(circle,#0b5fff 0%, rgba(11,95,255,0) 65%); opacity:.18; z-index:0;
}
.hero .wrap{position:relative; z-index:1}
.hero-grid{display:grid; grid-template-columns:1.2fr 1fr; gap:48px; align-items:center}
@media (max-width:900px){.hero-grid{grid-template-columns:1fr}}
.eyebrow{display:inline-block; padding:6px 12px; border-radius:999px; background:#e7efff; color:var(--bp-blue); font-weight:700; font-size:.78rem; letter-spacing:.06em; text-transform:uppercase; margin-bottom:18px}
.eyebrow.warm{background:#fff3e0; color:var(--bp-orange-dk)}
.hero h1 span{background:linear-gradient(120deg,var(--bp-orange),var(--bp-blue)); -webkit-background-clip:text; background-clip:text; color:transparent}
.hero p.lead{font-size:1.15rem; color:var(--bp-slate); max-width:560px}
.hero-cta{display:flex; gap:12px; margin-top:24px; flex-wrap:wrap}
.hero-card{
  background:var(--bp-card); border:1px solid var(--bp-line); border-radius:18px;
  box-shadow:var(--shadow-lg); padding:24px; position:relative; overflow:hidden;
}
.hero-card .ribbon{position:absolute; top:14px; right:-44px; transform:rotate(35deg); background:var(--bp-orange); color:#fff; padding:5px 50px; font-weight:800; font-size:.78rem; letter-spacing:.08em}
.stat-row{display:grid; grid-template-columns:repeat(3,1fr); gap:14px; margin-top:18px}
.stat{background:#f4f7fc; border-radius:12px; padding:14px; text-align:center}
.stat .num{font-size:1.6rem; font-weight:900; color:var(--bp-blue); display:block}
.stat .lbl{font-size:.78rem; color:var(--bp-mute); text-transform:uppercase; letter-spacing:.06em}

section{padding:60px 0}
.section-head{text-align:center; max-width:720px; margin:0 auto 40px}
.section-head .eyebrow{margin-bottom:14px}

.cards{display:grid; grid-template-columns:repeat(auto-fit,minmax(260px,1fr)); gap:20px}
.card{background:var(--bp-card); border:1px solid var(--bp-line); border-radius:16px; padding:24px; box-shadow:var(--shadow-sm); transition:transform .15s ease, box-shadow .2s ease}
.card:hover{transform:translateY(-3px); box-shadow:var(--shadow-md)}
.card .icon{width:46px; height:46px; border-radius:12px; display:grid; place-items:center; font-size:22px; color:#fff; margin-bottom:14px; background:linear-gradient(135deg,var(--bp-blue),#3b82f6)}
.card.alt .icon{background:linear-gradient(135deg,var(--bp-orange),#ff8a3d)}
.card.alt2 .icon{background:linear-gradient(135deg,#16a34a,#65a30d)}
.card.alt3 .icon{background:linear-gradient(135deg,#9333ea,#ec4899)}
.card h3{margin-top:4px}
.card p{color:var(--bp-slate); margin:0}

.service-deep{background:#fff; border-top:1px solid var(--bp-line); border-bottom:1px solid var(--bp-line)}
.service-row{display:grid; grid-template-columns:1fr 1fr; gap:50px; align-items:center; padding:30px 0; border-bottom:1px solid var(--bp-line)}
.service-row:last-child{border-bottom:0}
.service-row.flip > div:first-child{order:2}
@media (max-width:900px){.service-row{grid-template-columns:1fr; gap:24px} .service-row.flip > div:first-child{order:0}}
.service-row ul{padding-left:18px; color:var(--bp-slate)}
.service-row ul li{margin-bottom:6px}
.tag-list{display:flex; flex-wrap:wrap; gap:6px; margin-top:10px}
.tag{background:#eef2f9; color:var(--bp-slate); border-radius:999px; padding:4px 10px; font-size:.78rem; font-weight:600}

.cta-strip{background:linear-gradient(135deg,var(--bp-blue) 0%,#0942bd 100%); color:#fff; padding:50px 0; text-align:center}
.cta-strip h2{color:#fff}
.cta-strip p{color:#dbe7ff; max-width:640px; margin-left:auto; margin-right:auto}
.cta-strip .btn-primary{margin-top:18px}

.form-card{background:#fff; border:1px solid var(--bp-line); border-radius:16px; padding:28px; box-shadow:var(--shadow-md); max-width:560px; margin:0 auto}
.form-card h2{text-align:center}
.form-row{display:flex; flex-direction:column; margin-bottom:14px}
.form-row label{font-weight:600; margin-bottom:6px; font-size:.92rem}
.form-row input, .form-row textarea, .form-row select{
  padding:11px 13px; border-radius:10px; border:1px solid var(--bp-line); font-size:1rem; font-family:inherit;
  background:#fff; transition:border-color .15s ease, box-shadow .15s ease;
}
.form-row input:focus, .form-row textarea:focus, .form-row select:focus{
  outline:0; border-color:var(--bp-blue); box-shadow:0 0 0 3px rgba(11,95,255,.18)
}
.form-row textarea{min-height:130px; resize:vertical}
.form-actions{display:flex; gap:10px; justify-content:space-between; align-items:center; margin-top:6px}
.flash{background:#fff7e0; border:1px solid #facc15; color:#854d0e; padding:12px 14px; border-radius:10px; margin:24px auto; max-width:760px; font-weight:600}

.team{display:grid; grid-template-columns:1fr 1fr; gap:24px}
@media(max-width:780px){.team{grid-template-columns:1fr}}
.team .card{display:flex; gap:18px; align-items:flex-start}
.avatar{width:64px; height:64px; border-radius:14px; display:grid; place-items:center; color:#fff; font-weight:900; font-size:22px; flex:0 0 auto}
.avatar.a{background:linear-gradient(135deg,var(--bp-orange),var(--bp-yellow))}
.avatar.b{background:linear-gradient(135deg,var(--bp-blue),#9333ea)}
.team h3{margin-bottom:4px}
.team .role{color:var(--bp-mute); font-weight:600; font-size:.9rem; margin-bottom:8px}

.portal-shell{padding:48px 0}
.portal-grid{display:grid; grid-template-columns:1fr 1fr; gap:24px}
@media(max-width:900px){.portal-grid{grid-template-columns:1fr}}
.tickets-table{width:100%; border-collapse:collapse; background:#fff; border-radius:12px; overflow:hidden; box-shadow:var(--shadow-sm); border:1px solid var(--bp-line)}
.tickets-table th,.tickets-table td{padding:12px 14px; text-align:left; border-bottom:1px solid var(--bp-line); font-size:.95rem}
.tickets-table th{background:#f4f7fc; font-size:.78rem; text-transform:uppercase; letter-spacing:.06em; color:var(--bp-mute)}
.tickets-table tr:last-child td{border-bottom:0}
.badge{display:inline-block; padding:3px 9px; border-radius:999px; font-size:.74rem; font-weight:800; text-transform:uppercase; letter-spacing:.05em}
.badge.open{background:#dcfce7; color:#166534}
.badge.in_progress{background:#dbeafe; color:#1e40af}
.badge.waiting{background:#fef3c7; color:#92400e}
.badge.closed{background:#e5e7eb; color:#374151}
.badge.low{background:#e0f2fe; color:#075985}
.badge.normal{background:#f1f5f9; color:#334155}
.badge.high{background:#fed7aa; color:#9a3412}
.badge.urgent{background:#fecaca; color:#991b1b}
.dash-header{display:flex; justify-content:space-between; align-items:center; margin-bottom:24px; flex-wrap:wrap; gap:12px}
.welcome{font-weight:700}
.ticket-thread{background:#fff; border:1px solid var(--bp-line); border-radius:14px; padding:24px; box-shadow:var(--shadow-sm)}
.thread-meta{display:flex; gap:8px; flex-wrap:wrap; margin-bottom:14px}
.comment{padding:14px; border-radius:10px; background:#f4f7fc; margin-bottom:10px}
.comment.staff{background:#e7efff; border-left:4px solid var(--bp-blue)}
.comment .who{font-weight:700; font-size:.88rem; margin-bottom:4px}
.comment .when{color:var(--bp-mute); font-size:.78rem; margin-left:8px}

.site-footer{background:var(--bp-ink); color:#cbd5e1; padding:50px 0 20px; margin-top:60px}
.site-footer h4{color:#fff; font-size:1rem; margin-bottom:12px}
.site-footer ul{list-style:none; padding:0; margin:0}
.site-footer ul li{margin-bottom:6px}
.site-footer a{color:#cbd5e1}
.site-footer a:hover{color:#fff}
.brand-footer{color:#fff !important}
.brand-footer .brand-name{color:#fff}
.footer-grid{display:grid; grid-template-columns:1.4fr 1fr 1fr 1.2fr; gap:32px; padding-bottom:30px}
@media(max-width:780px){.footer-grid{grid-template-columns:1fr 1fr}}
.copyright{border-top:1px solid #1e293b; padding-top:18px; color:#64748b; font-size:.85rem}

.diagram{font-family:'SF Mono','Menlo',Monaco,'Cascadia Code',monospace; font-size:13px; background:#0f172a; color:#e2e8f0; border-radius:12px; padding:18px; line-height:1.6; overflow-x:auto}
.diagram .k{color:#fbbf24}
.diagram .v{color:#60a5fa}
.diagram .c{color:#94a3b8}

/* Discovery / "What's IN IT for you" section */
.value-prop{background:linear-gradient(180deg,#fff 0%,#f6f8fb 100%); padding:60px 0; border-top:1px solid var(--bp-line)}
.value-prop .big{font-size:clamp(1.8rem,3.4vw,2.6rem); font-weight:900; margin-bottom:14px}
.value-prop .big em{font-style:normal; background:linear-gradient(120deg,var(--bp-orange),var(--bp-yellow)); -webkit-background-clip:text; background-clip:text; color:transparent}
.steps{display:grid; grid-template-columns:repeat(auto-fit,minmax(220px,1fr)); gap:20px; margin-top:30px}
.step{background:#fff; border:1px solid var(--bp-line); border-radius:14px; padding:22px; position:relative; box-shadow:var(--shadow-sm)}
.step .num{position:absolute; top:-14px; left:18px; width:32px; height:32px; border-radius:10px; background:linear-gradient(135deg,var(--bp-blue),#3b82f6); color:#fff; display:grid; place-items:center; font-weight:900; box-shadow:var(--shadow-md)}
.step h3{margin-top:8px}
.step p{color:var(--bp-slate); margin:0}

/* Blog */
.post-grid{display:grid; grid-template-columns:repeat(auto-fit,minmax(300px,1fr)); gap:22px}
.post-card{display:flex; flex-direction:column; background:#fff; border:1px solid var(--bp-line); border-radius:14px; padding:22px; box-shadow:var(--shadow-sm); transition:transform .15s ease, box-shadow .2s ease; height:100%}
.post-card:hover{transform:translateY(-3px); box-shadow:var(--shadow-md); text-decoration:none}
.post-card .cat{display:inline-block; font-size:.74rem; font-weight:800; text-transform:uppercase; letter-spacing:.06em; color:var(--bp-orange-dk); background:#fff3e0; padding:3px 9px; border-radius:999px; align-self:flex-start; margin-bottom:12px}
.post-card h3{margin:0 0 8px; color:var(--bp-ink)}
.post-card p{color:var(--bp-slate); margin:0 0 14px}
.post-card .meta{font-size:.82rem; color:var(--bp-mute); margin-top:auto}
.post-article{background:#fff; padding:50px 0}
.post-article .wrap{max-width:760px}
.post-article h1{margin-bottom:8px}
.post-article .post-meta{color:var(--bp-mute); font-size:.92rem; margin-bottom:30px}
.post-article .body{font-size:1.05rem; color:#1f2937}
.post-article .body h3{margin:28px 0 10px}
.post-article .body p{margin-bottom:14px}
.post-article .body ul, .post-article .body ol{padding-left:22px; margin:0 0 14px}
.post-article .body li{margin-bottom:6px}
.post-article .body code{background:#f1f5f9; color:#0f172a; padding:2px 6px; border-radius:4px; font-size:.92em}
.post-article .body blockquote{border-left:4px solid var(--bp-orange); padding:6px 14px; margin:14px 0; background:#fff7e0; border-radius:0 8px 8px 0}
.post-article .body em a{color:var(--bp-orange-dk)}